Legal - Limitless

1. Introduction

Excel Your Brand (“EYB”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

By using our website, submitting forms, contacting us, or engaging with our services, you agree to the terms outlined within this policy.

2. Information We Collect

We may collect and process the following information:

Name
Email address
Phone number
Business information
Enquiry details
Form submissions
Booking information
Technical website usage data
IP address and browser/device information

Information may be collected through:

Website forms
Booking systems
Email communication
Analytics tools
Third-party integrations
Automation systems

3. How We Use Your Information

We use collected data to:

Respond to enquiries
Deliver our services
Provide consultations
Improve website functionality
Manage client relationships
Send service-related communications
Operate automation systems
Maintain security and prevent misuse
Comply with legal obligations

We do not sell personal data to third parties.

4. AI Systems & Automation

As part of our services, EYB may implement AI-powered systems, automations, integrations, and communication workflows using third-party platforms.

These systems may process operational or customer data strictly for the purpose of delivering agreed services and improving business efficiency.

Clients remain responsible for ensuring their own compliance with applicable laws and regulations relating to their customer data and business operations.

5. Third-Party Services

We may use trusted third-party providers and platforms. These providers may process data in accordance with their own privacy policies and security standards. We are not liable for outages, failures, breaches, or service interruptions caused by third-party providers beyond our reasonable control.

6. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal data against unauthorised access, misuse, loss, or disclosure.

However, no online platform, transmission method, or storage system can be guaranteed to be completely secure.

Users submit information at their own risk.

7. Data Retention

We retain personal data only for as long as reasonably necessary for:

Operational purposes
Legal obligations
Service delivery
Business records
Security and dispute resolution

We reserve the right to securely delete or anonymise data when no longer required.

8. Your Rights

Under UK GDPR, individuals may have rights including:

Access to personal data
Correction of inaccurate information
Request deletion of personal data
Restrict or object to processing
Data portability where applicable

Requests may be submitted through our contact channels.

We reserve the right to verify identity before fulfilling requests.

9. Cookies & Analytics

Our website may use cookies, analytics tools, and tracking technologies to improve user experience and website performance.

By using our website, you consent to the use of these technologies unless disabled through your browser settings.

10. Limitation of Liability

To the maximum extent permitted by law, Excel Your Brand shall not be liable for:

Indirect or consequential losses
Loss of profits or revenue
Business interruption
Third-party platform failures
Delays caused by external providers
Data loss beyond our reasonable control
Client misuse of implemented systems

All services are provided on an “as-is” and “as-available” basis unless otherwise agreed in writing.

11. Intellectual Property

All content, branding, systems, workflows, designs, copy, and materials produced by EYB remain the intellectual property of Excel Your Brand unless otherwise agreed in writing.

Unauthorised copying, resale, distribution, or reproduction is prohibited.

12. Website Usage

Users agree not to: